Core Values + Mission Statement
At Highlight Family Dentistry, our mission is to promote overall health and eradicate dental fear through exceptional care, fostering acceptance and inspiring confidence in every smile.
Accountability
- Patient Focus: We hold ourselves accountable for providing exceptional care and service to our patients, ensuring their needs and concerns are addressed with professionalism and compassion.
- Employee Engagement: We encourage a culture of accountability among our team members, where each individual takes ownership of their responsibilities and contributes to the success of the practice.
Adaptability
- Patient Focus: We adapt our approach to meet the evolving needs and preferences of our patients, leveraging innovative techniques and technologies to deliver optimal dental care experiences.
- Employee Engagement: We foster a culture of adaptability and continuous learning among our team, empowering them to embrace change, explore new ideas and adapt to challenges with resilience and creativity.
Acceptance
- Patient Focus: We cultivate a welcoming and inclusive environment where patients feel accepted, respected and valued for who they are, regardless of background, identity or circumstances.
- Employee Engagement: We promote a culture of acceptance and diversity within our team, recognizing and celebrating the unique talents, perspectives, and contributions of each individual.
Integrity
- Patient Focus: We uphold the highest standards of integrity and ethical conduct in all interactions with our patients, ensuring transparency, honesty, and trustworthiness in every aspect of their care.
- Employee Engagement: We prioritize integrity and professionalism within our team, fostering a culture of honesty, accountability, and mutual respect in our relationships and communications.
Inspire
- Patient Focus: We inspire and empower our patients to prioritize their oral health and overall well-being, providing education, encouragement, and support to help them achieve their dental goals.
- Employee Engagement: We inspire our team members to excel in their roles and pursue personal and professional growth, offering mentorship, recognition, and opportunities for development to foster a culture of inspiration and excellence.